Return and Refund Policy

At TMaysDaGreat, we strive to provide high-quality digital products and ensure customer satisfaction. Due to the nature of digital products, all sales are final. However, we are committed to addressing any issues or concerns you may have.

1. Digital Products

All digital products sold by TMaysDaGreat are non-refundable. Once a digital product has been purchased and accessed or downloaded, we cannot issue a refund. This policy is in place to protect the intellectual property and value of our digital content.

2. Exceptions

While we generally do not offer refunds, we understand that there may be exceptional circumstances where a refund or exchange may be warranted. These exceptions are considered on a case-by-case basis and may include:

• Technical Issues: If you experience technical difficulties accessing or downloading a digital product, please contact us within 14 days of purchase. We will work with you to resolve the issue or provide a replacement.

• Duplicate Purchases: If you accidentally purchase the same digital product more than once, please contact us within 14 days of the duplicate purchase for a refund or credit towards another product.

• Inaccurate Product Descriptions: If a digital product does not match its description or advertised features, please contact us within 14 days of purchase. We will review your case and may offer a refund or exchange if the product is found to be inaccurately represented.

3. Requesting a Refund or Exchange

To request a refund or exchange under the exceptions listed above, please follow these steps:

1. Contact Us: Send an email to TMAYSDAGREATLLC@GMAIL.COM with your order number, the name of the digital product, and a detailed description of the issue.

2. Provide Evidence: Include any relevant screenshots, error messages, or other evidence that supports your request.

3. Resolution: Our customer support team will review your request and respond within 5-7 business days. If approved, we will process the refund or exchange as soon as possible.

4. Chargebacks

If you initiate a chargeback with your credit card company without first contacting us to resolve the issue, your account may be suspended, and future purchases may be restricted. We encourage you to reach out to us directly to address any concerns or disputes.

5. Contact Information

For any questions or concerns regarding our return policy, please contact us at:

TMaysDaGreat
TMaysDaGreatLLC@gmail.com